Designing noon Food's restaurant management app, built to simplify daily operations and unique challenges faced by restaurant owner
Project Overview
We developed a new restaurant management app for Noon Food, aimed at replacing the outdated dashboard. The goal was to provide a mobile-first solution for restaurant owners to manage their daily tasks efficiently.
My Role
I was the lead designer for the project. I collaborated closely with product managers and engineers, leading the design team and driving the project from concept to implementation.
Impact
The app improved usability, boosted restaurant owner satisfaction, and enhanced Noon Food's brand perception. It also provided a scalable design system adaptable for web use.
The Problem
The old dashboard was inefficient, frustrating for restaurant owners. We needed a solution that allowed for quick, easy access to key features on mobile devices.
Key Pain Points:
Difficult navigation and usability issues.
Time-consuming to access information.
Negative perception due to poor design quality.
The Opportunity
How Might We:
Create a personalized, efficient user experience.
Enable restaurant owners to manage their operations seamlessly on the go.
Change the negative perception of restaurant product design.
This project was a significant design opportunity, allowing us to develop a brand-new app and design system from scratch. It was a chance to address critical usability issues, enhance the user experience for restaurant owners, and elevate Noon Food's brand perception. Creating a cohesive design system improved the app and provided a foundation for future web applications, ensuring a consistent and high-quality user experience across all platforms.
Introducing valuable user insights
Design strategies
Prioritized a user-centric design approach to ensure the app met restaurant owners' specific needs and pain points. Aimed to create an intuitive, efficient user experience that simplifies complex tasks.
Provides real-time updates on daily sales, helping restaurant owners monitor performance efficiently. The feature includes detailed analytics and visualizations to identify sales trends and peak hours, enabling data-driven decision-making.
Dashboard
Discounts
Simplifies the process of creating and managing discounts. Restaurant owners can easily set up promotional offers, schedule start and end dates, and track the effectiveness of each discount campaign.
Create your discount flow
Outlet Management
Provides tools for managing multiple outlets efficiently. Owners can update outlet status (e.g., open, closed, busy), manage operating hours, and control order acceptance settings, ensuring smooth operations across all locations.
Ad Management
Facilitates the creation and management of advertising campaigns within the app. Owners can design ads, target specific customer segments, set budgets, and monitor the performance of their campaigns to maximize return on investment.